According to Florian Mutafian
FranceServices is a national scheme that aims to improve the former Public Service Centers (MSAP) system. It is about single point of contact for administrative procedures of several entities : Family Allowance Fund (Caf), Ministry of the Interior, Justice, Public Finance (DGFip), National Health Insurance Fund (CPAM), Pension Insurance, Agricultural Social Reciprocity (MSA), Pôle Employment and La Poste.
On Castelnaudary, France Services house opened in January 2022 in Espace Tuffery. “The will of the state is to create a house of services for the canton in France. We already had the Salles-sur-l’Hers managed by the Énergies de la Piège association, but we wanted to set it up in Castelnaudary, which is the central town of the territory,” he recalls. registrar Filippresident of the intercommunity Castelnaudary Lauragais audoissite manager through its CIAS.
The success of France Services in Castelnaudary
Today, the elected official claims the highest attendance rate for the France Services house in the department (There were 23 to 1ahem January 2022). “Before the summer we had 35 visitors a day. Today there are almost 40 of us,” says Philippe Greffier.
Thanks to this success there could even be a question of increasing the clock amplitude. A meeting is scheduled between the elected official and the France Services team on this topic.
Taxes, pensions, young and old…
Visits are primarily concerned questions about tax, retirement, certificates of entitlement and important cardssays the France Services team in Castelnaudary, made up of three agents.
The user profile can vary: seniors who do not follow online procedures or young adults who have never done it.
€70,000 for intercommunity costs
But behind the popularity of the service, the president of the intercommunity is bothered by the budgetary implications for the community while France Services is primarily a transmission of state services.
When we hear that local authorities are too expensive… If the authorities do not get involved, residents will be distanced and will not benefit from accessing their rights. These are basic services.
In annual intermunicipal accounts Philippe Greffier has expenses of €100,000 traffic for this France Services house. “We have a state subsidy, but we will not finance it with €30,000…,” regrets the president of Castelnaudary, Lauragais audois. So the score is €70,000 for communities of municipalities.
The chosen one would also like to have greater visibility about the cost of this service to the community in the coming years.
Open the door
It will be held from 3 to 15 October 2022 France Services open days at the national level, where each entity will promote the activities carried out on a daily basis.
On this occasion, the agents of France Services in Castelnaudary invite users to visit 9, boulevard Lapasset attend several workshops over three days.
- Tuesday, October 4: workshop “All you need to know about registration procedures through ANTS” led by Manon, France Services agent, from 9:00 am to 10:30 am and from 10:30 am to 12:00 pm;
- Wednesday, October 5: France Connect workshop, Ameli/MSA account creation and site presentation, led by Tristan, Digital Advisor from 9:00am to 10:30am and 10:30am to 12:00pm;
- Thursday 6 October: workshop “CNI/passport pre-application creation through ANTS”, led by Manon, France Services agent, from 9:00 a.m. to 10:30 a.m. and from 10:30 a.m. to 12:00 p.m.; France Connect workshop, creation of a tax account and site presentation led by Tristan, digital consultant from 14:30 to 15:30 and from 15:30 to 17:00.
Attention, the number of places is limited to five people for the workshop. Therefore, it is recommended to register.
House of France Services of Rooms-sur-l’Hers will also be participating in Open House Week by hosting a breakfast open to all on Friday, October 14th from 9:00 a.m. to 12:00 p.m.
Registration for workshops at France Services in Castelnaudary:
Address: 9 boulevard Lapasset in Castelnaudary.
Phone: 04 11 98 01 65.
By email: [email protected]
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